STUDIOSClient website case study
An appliance-service website that connects local service information with phone, WhatsApp and online booking enquiries.
Someone looking for appliance repair needs to identify the right service, check whether their area is covered and contact the team. Chennai Cool Point serves several appliance categories from its Velachery base. The website brings those decisions together, with AC service, installation and gas refilling alongside refrigerator, washing machine, RO purifier and other household appliance support.
We organized the site around the services customers can request. Dedicated service pages give visitors a specific destination, while area pages explain local coverage. The main navigation separates services, areas, reviews and contact information. A visitor can start with an appliance problem or a neighbourhood and still reach a relevant enquiry route.
The homepage places call and WhatsApp actions beside the introduction, with a separate online booking route. The contact form collects the service required, location and a description of the issue before handing the enquiry to WhatsApp. This gives customers a way to explain what they need without searching for contact details elsewhere.
The site presents the business address, service information and customer-review section alongside booking options. Its blue visual identity and appliance imagery keep the offering recognizable throughout the page. Service and location links in the footer also help visitors continue exploring when they reach the end of the homepage.
The live website provides a connected service catalogue, local coverage pages and multiple ways to request help. Customers can browse the relevant appliance service, check their area and choose a call, WhatsApp conversation or booking enquiry. The completed work is visible on the client website, from its navigation through to its contact and booking routes.
For a local service business, a useful website answers practical questions before asking for an enquiry: what you repair, where you work and how someone gets in touch. This project shows how service information and contact actions can work together. The same planning approach can be adapted to other businesses with several services and a defined local coverage area.
Explore our web design and development service to see how we plan page structure, design and enquiry journeys around your business.
Start a project