Customer experience
Discovery, booking, live trip, payments, history, support and account flows.
ByteeCraft flagship productIn development
WINGMANYOUR RIDE. YOUR WAY.
Mobility,
built around you.
Wingman is ByteeCraft Studios' premium mobility ecosystem for moving people and goods — bringing the customer app, rider app and operations platform into one connected product.
01 Bikes02 Autos03 Cabs04 Delivery
PRODUCT3 connected experiencesCustomer · Rider · Operations
DESIGNED FORIndian mobilityPeople + goods
01THE VISION
More than a ride app.
A complete mobility system.
Wingman is being shaped as a multi-sided product where the quality of one experience strengthens every other experience. Customers need speed and trust. Riders need clarity and earning visibility. Operations teams need control without noise.
The product design brings those needs into one consistent ecosystem with a premium dark visual language, focused interaction patterns and room to scale across new mobility services.
02THE EXPERIENCES
Three roles.
One connected product.
From “where to?”
to you're there.
A calm, fast customer experience designed around the complete journey: onboarding, location access, ride discovery, matching, live-trip confidence, payment and support.
RIDE · DELIVER · ANYTIME
Fast ride booking↗Bike, Auto, Car & Delivery↗Live rider tracking↗Clear ride and fare selection↗Payments, wallet & invoices↗Bookings, offers & saved places↗Ratings and trip support↗Profile and account controls↗
Design showcase · Interface content and operational values are illustrative.
Built for people
on the move.
Wingman's rider experience keeps the high-frequency actions close: go online, evaluate a request, reach the pickup, start safely, complete the trip and understand earnings.
RIDE · EARN · GROW
Online / offline availability↗Incoming ride requests↗Pickup navigation & trip flow↗OTP-based ride start↗Earnings and wallet visibility↗Incentives and demand zones↗Ride history & performance↗Safety, SOS and support↗
Design showcase · Interface content and operational values are illustrative.
The network,
under control.
A wide-screen command centre designed for the people running Wingman, bringing live operations, commercial controls, support tools and management workflows into one interface.
SEE · CONTROL · SUPPORT
Live operations visibility↗Bookings and trip control↗Rider and customer management↗Vehicles, zones and cities↗Pricing and surge controls↗Payments and payouts↗Reports and analytics↗Support, disputes and roles↗
Design showcase · Interface content and operational values are illustrative.
03THE FLOW
One ride.
Two apps.
Follow a single trip from booking to payment, and see what the customer and the rider each get at every step.
Step 1 / 7
Pick a ride
The customer compares Bike, Auto, Car and Delivery with clear fares, while an online rider waits for requests.
Concept UI · names, fares and times are illustrative.
04PLATFORM ARCHITECTURE
Designed as a product.
Not a collection of screens.
Rider experience
Availability, ride acceptance, navigation, earnings, incentives, safety and performance.
Operations
Command-centre visibility across trips, users, pricing, support, payouts and platform health.
Core platform
Identity, notifications, payments, maps, role permissions, reporting and scalable service orchestration.
05THE ROADMAP
Where Wingman
is headed.
Concept & UX design
Customer, rider and operations interfaces shaped into one consistent product design system.
Product build
Building the core platform, the mobile apps and the operations dashboard.
Pilot launch
A limited first launch with real customers and riders to refine the experience.
Expansion
More cities, services and operational tools as the product matures.
06PRODUCT PRINCIPLES
Premium where it matters.
Practical everywhere.
Clarity at speed
Important actions and trip states stay easy to understand while users are moving or making quick decisions.
Trust by design
Identity, status, fares, payment, support and safety actions are treated as first-class parts of the experience.
Connected roles
Customer, rider and operations workflows are designed to complement one another instead of behaving like separate products.
Room to scale
The platform is structured to support additional cities, services and operational capabilities as the product evolves.
07TRUST & SAFETY
Wingman's experience direction gives safety and support visible space throughout the trip lifecycle — from verified rider information and live-trip sharing to SOS and issue reporting patterns.
08QUESTIONS
Good to know
before launch.
What is Wingman?
Wingman is a mobility product by ByteeCraft Studios: a customer app for booking rides and deliveries, a rider app for accepting and completing trips, and an operations platform for running the network.
Is Wingman live yet?
Not yet. Wingman is in development. The screens on this page are concept UI designs, and every name, number and value shown in them is illustrative.
Which services will Wingman cover?
The product is designed around four modes: Bike, Auto, Car and Delivery.
Where and when will it launch?
A launch city and date haven't been announced. Join the early-access list and we'll let you know when there is news.
I'm a rider or fleet owner. Can I get involved?
Yes. Choose Rider or Business / fleet partner in the early-access form and tell us your city. We'll use it to reach out when pilot planning begins.
Who is building Wingman?
Wingman is designed and built by ByteeCraft Studios, a digital product studio based in Chennai, India.
Want the story behind the product? Read “Introducing Wingman” ↗
WINGMAN × BYTEECRAFT STUDIOS
Your ride.
Your way.
Wingman is currently in development as a flagship ByteeCraft Studios product. Join the early-access list and be first to hear when it is ready.
Planning something similar? Talk to ByteeCraft ↗